Privacy and Cookies Policy

1. Who is this Privacy Policy addressed to?
   1. Śnieżka Trade of Colours spółka z ograniczoną odpowiedzialnością of Warsaw (00-867), ul. Chłodna 51 (“Śnieżka ToC” or the “Company”) pays particular attention to the privacy of the users of our website (the “Website”). If you are using the Website, this Privacy Policy is addressed to you.
   2. In this Privacy Policy, you will find information on how we use the personal data you have shared with us, how we protect this data, on what legal basis and for how long we process your data, and what you rights and duties are.

1. Who collects your personal data?
   1. The controller of the data you provide is Śnieżka ToC of Warsaw (00-867), address: Ul. Chłodna 51.
   2. If you have any questions concerning this Privacy Policy or the protection of personal data, you can contact us at dane.osobowe.toc@sniezka.com or at our postal address: Śnieżka ToC of Warsaw (00-867), ul. Chłodna 51, correspondence address: ul. Dębicka 44, 39-207 Brzeźnica.
2. How is your personal data collected and for what purposes?
   1. When you visit the Website, IT data concerning your visit is automatically collected, including but not limited to:
      1. IP address,
      2. type of operating system,
      3. type of browser.

Visiting our Website does not require you to provide any other information or personal data.

1. All other types of data are collected in particular over the phone, by fax, by e-mail, through the newsletter subscription form, or through the contact form, only if you wish to share this data with us, e.g. in order to receive an offer or to subscribe for the newsletter or make a complaint. Through these measures, you can provide us with the following types of your personal data: 
   1. first and last name,
   2. e-mail address,
   3. phone number,
   4. address of residence of delivery,
   5. company data,
   6. login,
   7. the data related to processing of complaints.
2. Recapitulating, we can collect and then process your personal data for the following purposes:
   1. responding to your inquiries (if you call us or write to us with a question concerning an offer and/or ask for an offer to be prepared);
   2. marketing of our products;
   3. sending newsletters – if you have previously accepted the newsletter terms and conditions;
   4. processing your complaint – if you have made one;
   5. analytical and statistical purposes and to ensure security of the Website.

1. What are the legal bases for our processing of the collected data?

1. In the case of processing data in order to send newsletters and process complaints, the legal basis for processing is the performance of an agreement for the provision of electronic services and/or an agreement of sale (Article 6.1.b of the GDPR). 
2. In the case of processing data in order to provide a response to the correspondence received from you, the legal basis for processing is our legitimate interest (Article 6.1.f of the GDPR) that consists in providing our clients and users with full information. 
3. If your data is processed for marketing purposes, including but not limited to informing you about the products, promotions, discounts, and additional services, as well as sending (displaying) advertisements that match your preferences, the legal basis for processing is our legitimate interest (Article 6.1.f of the GDPR) that consists in providing you with offers, promotions, and advertisements that you may find interesting, as well as with information concerning our operations. 
4. Similarly, if we process your data for analytical and statistical purposes and in order to ensure the security of the Website, we do this on the basis of our legitimate interest (Article 6.1.f of the GDPR) that consists in offering a user-friendly, attractive, and secure website and in optimizing its functioning in order to both carry out our business goals and meet your expectations. 
5. If you make legal claims to us or if we make legal claims to you, the legal basis for the processing of your data is our legitimate interest (Article 6.1.f of the GDPR) that consists in exercising or defending legal claims.
6. When we process your personal data by means of cookies and other similar technologies for marketing purposes, in order to send you advertisements that match your preferences, analyse your activity, and improve the functionalities we use, as well as for statistical purposes, we do this on the basis of our legitimate interest (Article 6.1.f of the GDPR), provided that you have consented to the use of cookies, in accordance with the provisions of the Polish Telecommunications Law.
7. Your data may also be processed in order for us to comply with our obligations resulting from legal regulations (Article 6.1.c of the GDPR), such as the obligations specified in tax regulations.

1. For how long is your data processed?
   1. If you send us an inquiry using the contact form, your personal data is stored and processed for the time necessary to provide you with an answer and solve your problem.
   2. If you subscribe to our newsletter, your data will be stored and processed until you have resigned from receiving newsletters from us.
   3. If you make a complaint, your data will be stored and processed until we have resolved your case, not longer than until the lapse of the prescription periods for legal claims, as specified in the applicable legal regulations.
   4. When we process personal data for marketing purposes, your data will be processed until you have objected to such processing, and in the case of cookies-based marketing, until you have withdrawn your consent to the use of cookies.

 

1. How is data collected on the Website?
   1. If you subscribe for newsletters, please provide us with your e-mail address to which we should send the newsletters and tick the checkbox confirming that you have accepted the terms and conditions.
   2. You can cancel your subscription at any time by clicking the unsubscribe button located in the footer of each of the newsletters.
   3. In order to learn which of the contents of our newsletters you read and which you do not find interesting, we use the Sales Manago software that allows for analysing this data. 

Your personal data collected in the above way is not shared with other entities, except for the company that administers our Website and the companies that operate servers for the above purposes.

1. If you would like to contact us via the contact form, we only need your first and last name, e-mail address, and phone number. 
2. If you send us an inquiry or an offer, we will process your data exclusively in order to provide a response.

 

1. How is data collected on the Website?
   1. If you subscribe for newsletters, please provide us with your e-mail address to which we should send the newsletters and tick the checkbox confirming that you have accepted the terms and conditions.
   2. You can cancel your subscription at any time by clicking the unsubscribe button located in the footer of each of the newsletters.
   3. In order to learn which of the contents of our newsletters you read and which you do not find interesting, we use the Sales Manago software that allows for analysing this data. Your personal data collected in the above way is not shared with other entities, except for the company that administers our Website and the companies that operate servers for the above purposes.
   4. If you would like to contact us via the contact form, we only need your first and last name, e-mail address, and phone number.
   5. If you send us an inquiry or an offer, we will process your data exclusively in order to provide a response.

 

1. Who is your data shared with?
   1. If this is necessary to carry out the above activities, your data may be shared with other entities. In this case, data may be shared only with our consent, on the basis of an agreement, and only with persons and entities that guarantee that your data will be properly protected and processed in accordance with legal regulations. These entities process the data shared with them in accordance with our instructions and on our behalf. This means that your personal data is shared with:
      1. the company that administers our Website;
      2. the hosting company that provides space for our Website on its servers;
      3. the IT company that maintains a backup copy of our Website;
      4. the company that carries out analyses and sends the newsletter;
      5. companies that are responsible for marketing;
      6. law firms – when we take actions intended to exercise or defend our legal claims.

9. Information concerning your rights

1. Please remember that you can access your personal data at any time. You can receive, free of charge, a copy of your personal data in our possession.
2. Furthermore, you can always receive from us information concerning:
   1. the purposes for which your data is processed;
   2. the type of data we process;
   3. who we share your data with;
   4. the period for which we are planning to retain your data.
3. You have the right to:
   1. rectify your data;
   2. be informed which data types we process;
      1. erase or limit the processing of your data if we no longer need it for the purposes for which you provided it to us, if you withdraw your consent to processing it, or if you object to the processing of your data for marketing purposes.

10. Is your personal data protected?

1. Your data is protected by us by means of the organizational and technical measures that are necessary to prevent the risk of violation of your rights or freedoms.
2. In particular, we protect your personal data against its disclosure to unauthorized persons and against destruction or loss.
3. The security of transmission of data is ensured thanks to using the SSL (Secure Socket Layer v3) protocol. SSL consists in coding data before it is sent from your browser and decoding it once it has safely reached the server that handles the Website.

 

11. Final provisions

1. The principles laid down in this Privacy Policy are governed by the laws of Poland.
   1. You can always file a complaint concerning the way we handle your personal data. The complaint should be lodged with the President of the Polish Personal Data Protection Office.
   2. This Privacy Policy comes into effect on 01/01/2021.

Cookies Policy

1. What are cookies?

1. The Website does not collect any information in an automated manner, except for the information contained in cookies.
2. Cookies are IT data, in particular in the form of text files, stored on the Website user’s end device and intended to optimize the use of the Website. Cookies usually contain the name of the website from which they originate, the time for which they are stored on the end device, and a unique number.
3. The entity placing cookies on the Website user’s end device and having access to them is the operator of the Website, Śnieżka Trade of Colours Sp. z o.o. of Warsaw (address: ul. Chłodna 51, 00-867 Warsaw, Mazowieckie Province), as well as the entities described in this Cookies Policy, below.

1. How is data collected automatically? 
   1. Cookies allow us to remember and check your preferences. This makes it possible for us to improve your search results and make sure that the information displayed to you is exact.
   2. Cookies do not modify or change the settings of your device or the software that is installed on that device.
   3. Please remember that you have the right not to agree for us to send you specific types of cookies. No consent is necessary with respect to the use of cookies that are required for proper functioning of the Website.
   4. The data that is automatically collected by cookies will be used by us to analyse user behaviour on the Website and collect demographic data about users, which allows us to adjust the contents of the Website and display information concerning the Company on the other websites you visit. If you do not agree to such a personalization of content, please tick the relevant checkboxes on the banner showing consents concerning cookies that is displayed when you enter the Website for the first time or change the settings of your browser. You can also write to us at any time at dane.osobowe.toc@sniezka.com and we will try and help you.
   5. In the case of the cookies we use for analytical purposes that have been created by third parties such as Google – the cookies of Google Analytics and Google Ad Manager  – we use anonymization and pseudonymization with respect to the data that may be contained in these files. This way, your personal data is not shared with Google in a way that could enable it to identify you on the basis of cookies.
   6. Cookies are used to: adapt the contents of the Website to user preferences and optimize the use of the Website; in particular, these files allow for recognizing the user’s device and displaying the Website accordingly, in a manner adapted to the user’s individual needs; compile statistics that help us understand how Website users use our Website, which allows for improving Website structure and contents; and continue the Website user’s session (after logging in).
2. What types of cookies are used on the Website? 

1. The Website uses two main types of cookies: session cookies and persistent cookies. Session cookies are temporary files that are stored on the user’s end device until he or she logs out, leaves the website, or turns off the software (browser). Persistent cookies are stored on the user’s end device for the time specified in their parameters or until they are deleted by the user.
2. Furthermore, cookies used by the Website can be divided by means of the following criteria:
   1. necessity of service provision:
      1.           necessary: cookies that are absolutely necessary for the correct functioning of the website or functionality the user wishes to use – their use does not require consent from the user;
      2.           functional/preference: cookies that are intended to ensure a high level of the website’s functionality; without the settings stored in these cookies, the functionality of the website may decrease, but it should not completely prevent the use of the website; these cookies collect information about user preferences and allow us to remember the language and other local settings and, consequently, properly adjust the website – their use requires consent from the user; 
      3.           statistical: cookies that are used to collect information about the user’s activity on the website and allow for optimizing the functioning of the website; furthermore, they may provide information about the websites the user visits most often and help identify inconveniences or problems, as well as confirm the efficiency of the advertisements used; these cookies allow for tracking the patterns of website use by multiple users and not just single visitors – their use does not require consent from the user if they do not process personal data;
      4.           marketing: cookies that are used to adjust the advertisements displayed to the user; as a result, the advertisements displayed both on external websites and on the operator’s website correspond to the interests of the users in terms of the services selected and are based on the data held by the operator, including in terms of user behaviours on the websites owned by the Website operator – the use of these cookies requires consent from the user;
   2. origin of the files:
      1.           own: cookies placed directly by the owner of the visited website;
      2.           external: cookies placed by external entities whose website components have been called up by the website owner;
   3. purpose:
      1.           website configuration: cookies that allow for setting functions and services on the website;        
      2.           website security: cookies that allow for verifying the authenticity and optimization of the website;
      3.           authentication: cookies informing that the user is logged in, which allows the website to provide the relevant information and functions;
      4.           session status: cookies that allow for recording information about how users use the website; this information may concern the websites the users visit most often or the potential error messages displayed on some pages; the cookies used to save the session status help improve services and increase the comfort of viewing websites;
         1.         carrying out of processes: cookies that enable efficient functioning of the website and the functions it offers;
            1.           displaying advertisements: cookies that allow for displaying advertisements which the users find more interesting and which, at the same time, are more valuable for publishers and advertisers; these cookies also allow for personalizing advertisements; they can also be used to display advertisements outside of the website (domain);
            2.           location: cookies that allow for adjusting the information that is displayed to the location of the user;
            3.           statistics: cookies that allow owners of websites to better understand the preferences of users and improve their products and services through analysis. This data is covered with anonymization and pseudonymization.
         2. 
            
            1. Google Analytics (cookies) – a tool for analysing website statistics
   4. 
      
      1. Google may also share this information with third parties if obliged to do so under legal regulations or if these third parties process such information on behalf of Google.
      2. This data is used only for the purpose of statistical analysis and in mechanisms that correct system errors, which means that none of the data from cookies is in any way combined with the other data you share with us.
   5. Google Ads Manager and the Google Marketing Platform advertising services (Display & Video 360, Search Ads 360, and Campaign Manager) use cookies in order to improve the efficiency of advertisements. Typical uses includes targeting advertisements on the basis of the topics the user finds interesting, improving reports on the efficiency of advertising campaigns, and avoiding advertisements the user has already seen.
   6. The Google Tag Manager is a system for managing tags, which allows for quick and easy updating of tracking codes and the related fragments of code, i.e. tags, on a website or in a mobile application. After adding a small fragment of Tag Manager code to a project, you can easily and securely implement settings in terms of analytics and measurement tags, using an online user interface.
   7. A collection of tags, rules, variables, and the related configurations installed on the given website or in the given mobile application is called a container. A Tag Manager container may replace other, manually coded tags on a website or in an application, including Google Ads and Google Analytics tags.
   8. Cookies alone do not contain information that allows for identifying the given person. Depending on the settings of the publisher and the user, information related to the cookies used in advertisements may be added to the user’s Google account.
   9. Google Ads Manager and the Google Marketing Platform advertising services send cookies to the browser after any view, click, or another operation that results in establishing a connection with our servers. If the browsers accepts the given cookie, the cookie is stored in the browser.
   10. The cookies of Google Ads Manager and the Google Marketing Platform advertising services are most often sent to the browser when the user enters a website that displays advertisements coming from Google Ads Manager or from the Google Marketing Platform advertising services. These websites contain advertising tags that inform the browser that it should request our servers to provide access to the advertisement. Together with the advertisement, our server sends a cookie file. For this to happen, the website does not have to display advertisements coming from Google Ad Manager or the Google Marketing Platform advertising services. It is enough if it contains the advertising tags of Google Ad Manager or the Google Marketing Platform advertising services – these tags may launch the tag for tracking clicks or the pixel for tracking views. More information about this tool is available at https://support.google.com/admanager/answer/2839090?hl=en.
3. 
   
   1. Facebook conversion pixel
      1. Our Website uses the Facebook conversion pixel in order to manage ads on Facebook and Instagram so that remarketing activities can be carried out.
      2. We receive only statistical data from Facebook, with no reference to particular persons. This way, we are able to verify the efficiency of ads on Facebook and Instagram for statistical purposes and for purposes related to market research. If you have a Facebook or Instagram account, be sure to read the information concerning personal data protection that is available at https://www.facebook.com/about/privacy/ and at https://help.instagram.com/155833707900388.
      3. The purpose of the Facebook pixel is to track the visits and behaviours of users on the Website. This allows us to display ads to the persons that have visited the Website (remarketing) or the particular pages of the Website.
      4. This data is used solely for the purpose of statistical analysis and ads are displayed exclusively on the basis of collective criteria (for specific target groups, not individual users), which means that data from the Facebook pixel is not combined in any way with the data you provide.
   2. Yandex Metrica
      1. Supporting analytical software that collects data on how users navigate through the Website. It provides information on where and how users use the Website. Additionally, the software has a function that allows for recording videos that document user visits on the Website. More information about the data processed by Yandex Metrica is available at https://metrica.yandex.com/about/info/privacy-policy.
   3. HotJar
      1. HotJar is a tool for registering visits and recording videos documenting the way in which users use the Website. More information about the data processed by Yandex Metrica is available at https://www.hotjar.com/legal/policies/privacy/.
   4. AdSearch AdKontekst
      1. A tool that supports the displaying of context ads (in-text ads). An in-text ad is a type of a context ad that is displayed in the content of the articles published on partner websites at the moment of hovering the cursor over a word highlighted in the text. The system analyses the content of the article and picks keywords, underscoring them with a double line to indicate an active link. The ad is activated when the user hovers the cursor over the highlighted word – in such a case, a box containing the text of an ad, contextually related to the article, is displayed. More information about the processing of data by AdSearch AdKontekst is available here: https://audience-solutions.com/privacy-policy.html.
   5. SALESmanago

1. Another tool that supports marketing activities by means of analysing user activities on the Website and allows for displaying behavioural ads based on user behaviours. This tool also allows for analysing and supporting activities based on e-mail marketing, once the user has subscribed to a newsletter. More information about the functioning of this tool is available at https://www.salesmanago.pl/info/rodo.htm.

1. Final provisions

1. Restrictions in terms of the use of cookies may affect some of the functionalities of the Website.
2. More information about cookies is available at www.wszystkoociasteczkach.pl or in the “Help” section of your browser’s menu.

The personal data controller is:

Śnieżka Trade of Colours Sp. z o.o. ul. Chłodna 51, 00-867 Warsaw, Mazowieckie Province.

Correspondence address:

ul. Dębicka 44, 39-207 Brzeźnica, Podkarpackie Province

The data controller reserves the right to amend the Privacy Policy and the Cookies Policy at any time, without the need to inform the users. The users are required to familiarize themselves with the amendments after entering the Website.